How to Fix ERR_EMPTY_RESPONSE on Windows 10
Some root causes for this issue are listed below.
How to Fix ERR_EMPTY_RESPONSE on Windows 10 Method 1: Restart Router Method 2: Reset Router Method 3: Disable Startup Apps and Services Method 4: Run Ping Test & Reset ipconfig Method 5: Run Network Adapter Troubleshooter Method 6: Change DNS Address Method 7: Update or RollBack Network Drivers Method 8: Reinstall Network Drivers Method 9: Disable VPN and Proxy Server Method 10: Disable IPV6 Method 11: Disable Multiple Network Adapters Method 12: Delete Domain from the Host File (If Applicable) Method 13: Whitelist URL or Disable Antivirus Temporarily (If Applicable) Method 14: Run Malware Scan Method 15: Update Windows
Corrupt browsing data, Bad internet connection, Incompatible network drivers, Outdated Windows version, Malfunctioning of DNS server, Antivirus interference.
We have compiled a list of methods to fix this ERR_EMPTY_RESPONSE Windows 10 error. The methods are arranged according to the basic level of effectiveness to the advanced level. Yet, before following the below-mentioned troubleshooting steps, you are advised to reboot your PC and check if you have fixed the problem. A simple restart might fix several temporary glitches, and you may attain solutions to your problem within simple steps. Still, if you didn’t attain a workaround, go ahead with these methods.
Method 1: Restart Router
Restarting the router will re-initiate the network connectivity. Few users have reported that all the changes marked in the configuration settings will be effective when you restart the router. Therefore, follow the below-mentioned steps.
Find the Power button at the back of your router.
Press the button once to turn it off.
Now, disconnect Router power cable and wait until the power is entirely drained from the capacitors.
Then, reconnect the power cable and switch it on after a minute.
Wait until the network connection is re-established and try signing in again.
Method 2: Reset Router
Before you try the below instructions, you must be aware of a few points that router reset will bring the router back to the factory settings. All the settings and setups like forwarded ports, black-listed connections, credentials, etc., will be erased. Still, if you decide to reset the router, follow the instructions as discussed below. Note 1: All the settings and setups like forwarded ports, black-listed connections, credentials, etc., will be erased. So, make sure to keep an account of these before proceeding to the instructions discussed below. Note 2: After Reset, the router will switch back to its default settings and authentication password. So, use its default credentials to log-in after the reset.
Open the router settings using the default gateway IP address. Then, use your credentials to Login as shown.
Note down all the configuration settings. You will require them after resetting the router as you may lose your ISP credentials if you use a P2P protocol (Point-to-Point Protocol over the Internet)
Now, hold the Reset button on your router for 10-30 seconds. Note: You may have to use pointing devices like a pin, or toothpick to press the RESET button in some Routers.
The router will automatically turn off and turn back on. You can release the button when thelights begin to blink. 5. Re-enter configuration details for the router on the webpage. Also Read: Fix Windows 10 Blue Screen Error
Method 3: Disable Startup Apps and Services
The issues concerning EMPTY_RESPONSE in Windows 10 can be fixed by disabling startup apps and services as shown below.
To launch the Run dialog box, press the Windows + R keys together.
After entering the msconfig command, click the OK button.
The System Configuration window appears. Next, switch to the Services tab.
Check the box next to Hide all Microsoft services, and click on Disable all button as shown highlighted.
Now, switch to the Startup tab and click the link to Open Task Manager as depicted below.
Now, the Task Manager window will pop up.
Next, select the Startup tasks which are not required and click Disable displayed in the bottom right corner.
Exit the Task Manager and System Configuration window.
Finally, reboot your PC.
Method 4: Run Ping Test & Reset ipconfig
Take a minute to analyze how your PC establishes a connection with the webpage you want to visit. You can analyze packet loss and thereby decide whether the remote connection to the corresponding website is established or not. Follow these steps to run ping test and reset ipconfig to fix ERR_EMPTY_RESPONSE Windows 10.
Launch the Command Prompt as administrator window by typing cmd in the search bar as shown.
Now, type ping google.com and hit Enter.
Wait for the results and make a note of the % loss.
Analyze the results.
0% packet loss means your PC has reached the remote server successfully, and now, you will not get any error while accessing it. 100% packet loss is a bad indication that your PC has not transferred a single bit of data to the remote server. In this case, the culprit is your network connection or any corresponding website. From 0% to 100% packet loss indicates an unstable internet connection that is being established between your PC and the remote server.
If you face 100% packet loss or any values from 0% to100%, you can try resetting internet connectivity using the following commands.
Type the above-listed commands one by one and hit Enter after each command.
Finally, wait for the commands to be executed and reboot your Windows PC. Also Read: How to Fix StartupCheckLibrary.dll Missing Error
Method 5: Run Network Adapter Troubleshooter
Running the Network Adapter Troubleshooter will resolve any glitches in the Ethernet connection, and this method is applicable not only for Windows 7 but also for Windows 7 & 8.1.
Press Windows + I keys simultaneously to launch Settings.
Click on the Update & Security tile, as shown.
Go to Troubleshoot menu from the left pane and locate Find and fix other problems in the right pane.
Select Network Adapter troubleshooter and click on Run the troubleshooter button shown highlighted.
Wait for the troubleshooter to detect and fix the problem. Once the process is complete, follow on-screen instructions and restart your PC.
Method 6: Change DNS Address
Several users have reported that the ERR_EMPTY_RESPONSE Windows 10 issue will be fixed by changing the DNS address provided by your Internet Service Provider. You may use the Google DNS address to tackle the issue, and here are a few instructions for changing the DNS address of your PC.
Press the Windows key, type Control Panel and click on Open.
Set View by: > Large icons and click on the Network and Sharing Center from the list.
Next, click on the Change adapter settings hyperlink present in the left pane.
Right-click on your current network connection (e.g. Wi-Fi) and select Properties, as depicted.
5: Under This connection uses the following items: list, locate and click Internet Protocol Version 4 (TCP/IPv4).
- Click the Properties button, as highlighted above.
- Here, select Use the following DNS server addresses: option and enter the following:
Preferred DNS server: 8.8.8.8 Alternate DNS server: 8.8.4.4
- Click on OK to save changes and exit. Check if EMPTY_RESPONSE Windows 10 error persists or not. Also Read: Fix DISM Error 87 in Windows 10
Method 7: Update or RollBack Network Drivers
If the current drivers in your system are incompatible or outdated with the Google data, then you will face EMPTY_RESPONSE Windows 10. Therefore, you are advised to update your device and drivers to fix or avoid this EMPTY_RESPONSE Windows 10 error. Option 1: Update Driver
Type Device Manager in the Windows 10 search menu.
Double-click on Network adapters to expand it.
Right-click on your wireless network driver (e.g. Qualcomm Atheros QCA9377 Wireless Network Adapter) and select Update driver, as depicted below.
Next, click on Search automatically for drivers to automatically download and install the best available driver.
5A. Now, the drivers will update and install to the latest version, if they are not updated. 5B. If they are already in an updated stage, the message saying The best drivers for your device are already installed will be shown.
Click on the Close button to exit the window and restart your PC. Option 2: Roll Back Driver Updates
Go to Device Manager > Network adapters as earlier.
Right-click on the Wi-Fi driver (e.g. Intel(R) Dual Band Wireless-AC 3168) and select Properties, as depicted.
Switch to the Driver tab and select Roll Back Driver, as highlighted. Note: If the option to Roll Back Driver is greyed out, it indicates that your computer does not have the pre-installed driver files or it has never been updated.
Provide your reason for Why are you rolling back? in Driver Package rollback. Then, click on Yes, as illustrated below.
- Then, click on OK to apply this change. Finally, restart your PC.
Method 8: Reinstall Network Drivers
If updating drivers does not give you a fix to ERR_EMPTY_RESPONSE Windows 10, you can uninstall the drivers and install them again. Then, follow the below-mentioned steps to implement the same.
Launch the Device Manager using the steps mentioned above.
Expand Network adapters by double-clicking on it.
Now, right-click on the network adapter and select Uninstall device as depicted below.
Now, a warning prompt will be displayed on the screen. Check the box marked Delete the driver software for this device and confirm the prompt by clicking Uninstall.
Now, visit the manufacturer’s website (e.g. Intel) to download the driver manually.
Once downloaded, double click on the downloaded file and follow the given on-screen instructions to install it. Also Read: Fix Windows Update Install Error 0x8007012a
Method 9: Disable VPN and Proxy Server
If your network connection blocks you from accessing Google clients, you can try using another connection or disable VPN/proxy. Then, follow the steps to implement the same to fix ERR_EMPTY_RESPONSE Windows 10. Step I: Disable VPN
Hit the Windows key, type VPN Settings in the Windows Search Bar, and click on Open.
In the Settings window, select the Connected VPN (e.g. vpn2).
Click on the Disconnect button.
Now, switch Off the toggle for the following VPN options under Advanced Options:
Allow VPN over metered networks Allow VPN while roaming
Step II: Disable Proxy Server
Press the Windows + I keys simultaneously to open Settings.
Then, to open it, click on the Network & Internet setting.
Go to the Proxy tab on the left pane.
Toggle off the Use a proxy server option.
Method 10: Disable IPV6
In spite of the fact that IPv6 has added advantages over IPv4, there are a few limitations to it. However, if your system does not adapt to the IPv6 protocol, then you will face an EMPTY_RESPONSE error in Windows 10. Hence, you are advised to disable IPv6 as instructed below to fix ERR_EMPTY_RESPONSE Windows 10. Note: Here, steps are demonstrated for a Wi-Fi connection. If you are using an Ethernet connection, choose the settings accordingly.
Right-click on the network icon in the system tray and select Open Network & Internet settings.
Click Change adapter options.
Now, right-click on the active network adapter and click on Properties as shown.
Wi-Fi Properties window will pop up. Here, uncheck the Internet Protocol Version 6(TCP/IPv6) option.
Finally, click OK to save the changes and Restart your PC. Also Read: How to Fix Access is Denied Windows 10
Method 11: Disable Multiple Network Adapters
If you use multiple network connections, do the following to disable the additional connections.
- Open Network & Internet settings > Change adapter options by following steps 1-2 of the previous method.
- Right-click on the network adapter and select the Disable option for all additional connections except the one you are using currently.
Method 12: Delete Domain from the Host File (If Applicable)
If you have a corrupt entry in the host file, then you will face ERR_EMPTY_RESPONSE Windows 10 problem. To resolve this, delete the Chrome section having the domain name from the host file as instructed below.
Press Windows + E keys together to open Windows Explorer.
Now, switch to the View tab and check the Hidden items box shown highlighted.
Now, copy and paste C:\Windows\System32\drivers\etc in the navigation pane as shown.
Right-click on the hosts file and select the Open with option as shown.
Here, select the Notepad option from the list and click on OK.
The hosts file will be opened in the Notepad as follows.
- Click on Ctrl + F keys to open the Find window. Here, type a domain name (for example, Wikipedia) in the Find what tab and click on Find Next button as depicted below.
8A. If you did not get any search results, it means there are no corrupt domain files on your PC. 8B. If you find the #domain section, click on it and delete it. Save the file by clicking on Ctrl+ S keys together and exit.
Method 13: Whitelist URL or Disable Antivirus Temporarily (If Applicable)
Sometimes, your antivirus program might prevent you from accessing any particular website due to security issues. In this case, whitelist your URL or disable the program temporarily as instructed below. Here, Avast is taken as an example. Follow the steps according to your antivirus program. Note: Here, Avast Free Antivirus is taken as an example. You can follow the steps according to your antivirus application. Option 1: Whitelist Website URL If you do not want Avast to block any specific website, you can also whitelist the URL by following the below-mentioned steps and fix ERR_EMPTY_RESPONSE Windows 10 error.
Navigate to the Search Menu, type Avast and click on Open, as shown.
Click on the Menu option at the top right corner.
Next, click on Settings from the drop-down list.
In the General tab, switch to the Exceptions tab and click on ADD ADVANCED EXCEPTION as illustrated below.
Now, in the new window, click on Website/Domain as highlighted below.
Now, paste the URL under the Type in url path section. Next, click on ADD EXCEPTION option. Refer to the pic.
If you want to remove the URL from the Avast whitelist, go to the Settings > General > Exceptions menu and click on the Trash icon as depicted below.
Option 2: Disable Antivirus Temporarily If you did not fix ERR_EMPTY_RESPONSE Windows 10 issue by adding an exception of the URL in your antivirus program, you could disable them by implementing the steps as instructed below.
Navigate to the Antivirus icon in the Taskbar and right-click on it.
Now, select the Avast shields control option, and you can temporarily disable Avast using the below options:
Disable for 10 minutes Disable for 1 hour Disable until computer is restarted Disable permanently
Choose the option according to your convenience and confirm the prompt displayed on the screen.
Now, go back to the main window. Here, you have turned off all shields from Avast. To activate the settings, click on TURN ON.
Check if you have fixed this EMPTY_RESPONSE Windows 10 error. Also Read: C:\windows\system32\config\systemprofile\Desktop is Unavailable: Fixed
Method 14: Run Malware Scan
The built-in Windows defender sometimes fails to recognize the threat when any virus or malware uses the host local system files. Few anti-malware programs routinely scan and safeguard your system to overcome malicious software. Therefore, to avoid EMPTY_RESPONSE Windows 10 issue, run an antivirus scan in your system and check if the problem is solved.
Hit Windows + I keys simultaneously to launch Settings.
Here, click on Update & Security settings as shown.
Go to Windows Security in the left pane.
Click on the Virus & threat protection option in the right pane.
Click on the Quick Scan button to search for malware.
6A. Once the scan is done, all the threats will be displayed. Click on Start Actions under Current threats.
6B. If there is no threat in your device, the device will show the No current threats alert.
Method 15: Update Windows
Follow the below-mentioned steps to update your Windows operating system to fix EMPTY_RESPONSE Windows 10 issue:
Press Windows + I keys simultaneously to launch Settings.
Click on the Update & Security tile, as shown.
In the Windows Update tab, click on Check for updates button.
4A. If a new update is available, then click Install Now and follow the instructions to update.
4B. Otherwise, if the Windows is up-to-date, then it will show You’re up to date message.
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We hope that this guide was helpful and you could fix ERR_EMPTY_RESPONSE on Windows 10. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section.
